Before the operation, the patient said to the nurse: "I never had an operation before, I'm so scared!" The nurse replied: "I understand your. If I were you, I might also be afraid, but..." Used waht kind of language communication skills: ( )术前患者对护士说：“我从没开过刀，好害怕呀！”护士回答说：“我理解你现在的心情，如果是我可能也会害怕，但是……”这位护士主要运用了语言沟通技巧中的：（ ）